Our topic worlds
Support and points of contact when you need them
Official support services and emergency numbers –
clear, visible and without detours.
You are not alone.
Here you will find the most important nationwide points of contact –
regardless of the topic.
Smarfie informs and helps you find suitable services.
Smarfie does not provide personal crisis counselling and does not replace professional help.
Smarfie® informs and does not replace professional counselling. In acute danger, call for help immediately.
Choose the topic that fits best.
The numbers are official nationwide services.
Availability and costs may change –
when in doubt, check the linked provider page.
In case of life-threatening danger, serious injury, acute suicidal risk with immediate danger, or violence: call emergency services immediately.
When everything feels too much, you do not know what to do next, or you have suicidal thoughts: you can speak to someone anonymously and free of charge.
Other languages (selection):
Information and guidance on depression for those affected and for relatives.
In acute crises call 112 or TelefonSeelsorge.
Help for those affected and for relatives in cases of drugs, alcohol, medication, gambling and other addictions.
Counselling for women who experience or have experienced violence or sexual harassment –
also for relatives and professionals.
Support for men who have experienced violence, and for victims of crime.
Free, anonymous counselling for worries, bullying, anxiety, eating disorders, family crises and more.
Point of contact for those affected, relatives, people with suspicions and professionals.
Anonymous, multilingual initial counselling around the clock.
Someone to talk to –
even without a “major crisis”.
Especially for older people.
When it is urgent but not life-threatening –
or if poisoning is suspected.
Overviews and referrals to regional services.
You do not have to manage this alone.
The services listed above are there for that.
In acute danger: 112 or 110.
